FAQs

At Grab The Gold we take customer service very seriously. Please take a minute to see if the answer you need is here. Or, click one of the links below to jump to the section that pertains to your question!

At Grab The Gold we take customer service very seriously. Please take a minute to see if the answer you need is here.

Product Questions

Loyalty Program Questions

Subscription Questions​

WHAT CHANGES CAN I MAKE TO MY SUBSCRIPTION ONLINE?

PLEASE NOTE: Only FUTURE orders can be updated online. If you have a pending unshipped order, you can NOT update it online. Please contact our office directly to make changes!

When you log into your account, you can make the following changes:

  • Delivery Schedule: This allows you to change how often you receive an order from us. We offer 30, 45 and 60 day frequencies.
  • Quantity: Here you can change how many boxes of a certain flavor you receive each delivery. Choose what fits your needs!
  • Next Shipment: Tell us when you'd like your next order to ship. You may be overstocked at the moment and need to push it out a week or two, or you might be running low and need it to ship tomorrow! Your scheduled deliveries will follow the date you choose based on your frequency.
  • Ship To: Update the shipping address for your subscription here. This is separate from your main account address.
  • Card on File: Use this to update payment information for your subscription.
  • Add Product: This feature allows you to add another product to an existing recurring order.

Log into your account online > click Manage Subscriptions > locate the product in your subscription you would like to edit > click Edit to the right of the product.NOTE: if you receive MORE THAN ONE product or flavor in your subscription, you will need to make these updates for ALL product listings.If you need assistance, give us a call or send us an email and we'd be happy to help!

Shipping Questions

Wholesale Questions​

Privacy and Security Questions​

Coupon Terms and Conditions​

Contact Us

(615) 349-1109​
9am – 5pm CST Monday – Friday
Customer Care: Extension 1

Mailing Address

Grab The Gold, Inc.
2000 Mallory Lane, Suite 130-518
Franklin, TN 37067

Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle
Stainless Steel 26oz Water Bottle

Stainless Steel 26oz Water Bottle

$30.00
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary
T-Shirt - Limited Edition 30th Anniversary

T-Shirt - Limited Edition 30th Anniversary

$15.95
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag
Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag

Drawstring Backpack - Cinch Sack - Gym Bag - Race Bag

$15.95
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy
Dog Toy

Dog Toy

$4.99
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%
NEW! Gummy Burner Bundle - Save 20%

NEW! Gummy Burner Bundle - Save 20%

$35.12
  •  Gold Standard 100% Whey delivers 24g of whey protein, has 5.5 grams of naturally occurring BCAAs, and 4 grams of naturally occurring glutamine per serving.
  •  Whey protein shake consumed before or after exercise helps kick start muscle recovery for men and women.
  •  Have an Alexa device? Enable our "Optimum Nutrition Workout Recipes" Skill!
  •  Over 20 delicious flavors! Comes in multiple sizes, most popular are 5, 2, 10, and 1 pound sizes.
  • Frequently purchased with ON Creatine, ON Amino Energy, and Opti-Men